If your luggage has been lost or damaged, you could get up to around € 1900!
You can get up to €600 per passenger, plus the out-of-pocket expenses incurred due to lack of assistance!
Quick & Easy
Report your complaint using our App or directly from the website.
Please check your email for confirmation!!
If you need advice, contact us at: +39 350 936 7733 or info@ritair.ai
If you want to check the status of your claim, click on VIEW CLAIM STATUS.
Our staff will take care of your claim. We will generally submit a claim to the Airline within 96 working hours to obtain compensation under REG. EC 261/04 and reimbursement for the damage suffered.
The waiting times for a response vary depending on the Airline and are beyond our control. As soon as we have updates, we will contact you via email or WhatsApp.
If the claim is accepted and the airline pays the compensation, we will charge a 25% commission.
If the claim is unsuccessful, there will be no costs. Our team of experts will evaluate if there are grounds to initiate legal proceedings before the judicial authorities and will inform you.
It will be your choice to proceed or not. We will bear all costs.
Only in the case of a successful legal action, the commission will increase by 10%.
An essential APP for air passengers.
You can get an instant payment up to 600 euros if your flight is delayed by more than 3 hours and get € 1000 thanks to Blue Ribbon Bags, if you lose your luggage and it is not found within 96 hours!
We aim to revolutionize the refund-due-to-inconvenience system and solve passengers' problems in a faster way
Are you a travel agency, a Tour Operator, or an hotel?
Work with us to provide efficient service to your customers.
